Client Stories

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Shoenfeld Client Story.
Paul & Ellen Shoenfeld - Comanche Trace residents.
Buying a custom home and following the process from start to finish was going to be a first time experience for the Schoenfelds.
Paul, a Houston insurance executive and his wife Ellen had plans to spend their retirement years near family and grandchildren in the Texas Hill Country. While visiting a daughter in Comanche Trace, the couple began to take notice of homes built by Tony Roberts, including the home of their daughter’s next-door neighbor. Paul and Ellen purchased a lot in Comanche Trace in 2007.

 

Our home in Houston was a traditional 1950s brick house. Our new home in Comanche Trace would be quite a departure from our former homestead, much more Hill Country in style and a little larger in size at nearly 3,000 square feet.

 

 

In the beginning we drove around and looked at homes around Kerrville and the surrounding area until we acquired an idea of what we wanted. When we found a home we both really liked, we contacted the designer in San Antonio and asked him to modify the design for us. Everything fell into place once the floor plan was decided on.

 

Our plan was to contact four prominent builders in Comanche Trace and Tony Roberts was on the top of the list. Tony has a great reputation and Ellen and I heard good things about him while touring his award-winning house during the 2007 Parade of Homes.

After calling Tony and listening to what he had to say, I did not need to call anyone else. I liked his attitude about the whole building process and felt he was the right man for the job.
 
Ellen and I traveled from Houston to Kerrville every two or three weeks to view the construction process. Between trips we followed the progress with Tony by phone, fax or email. We always felt informed and involved, and we got our questions answered. This is the first time we ever built a house and one of the things we learned—what you see on the house plans is not necessarily what you end up wanting during the time your home is being built. We changed only a few minor things as we went along. Example, a light switch was illustrated on a wall that was obviously in the wrong place. But you don’t notice this sort of thing until the wall is going up. Tony pointed out and explained any necessary structural modifications as the construction was going on and I always had the feeling that he was on top of things.

 

We moved into our new home on February 3, 2009, and we are extremely pleased. We had the usual minor follow-ups to fix after new construction, but they were tended to very quickly and efficiently. I can’t think of anything we would do different. The whole experience was pleasurable. Tony was always available to talk and working with Tricia Byrom was a pleasure. We got to know the sub contractors and we were very pleased with every one of them, which is a key factor in making things go so well. The whole team made it easy for us. I would refer Tony Roberts Custom Homes to anyone.